Your privacy is our top priority at p99. This policy clearly explains what data we collect, why we collect it, and what rights you have.
A quick overview of the core pillars of privacy protection at p99.
Every transaction and login is secured with the highest level of encryption. We use bank-grade security technology.
TLS 1.3Your name, number, address, and gaming history are never sold to third parties. This is a non-negotiable policy.
Zero-Sell PolicyYou can view, update, or request deletion of your data at any time. Your data, your call.
Full AutonomyAll data is stored on encrypted servers. Regular security audits and penetration testing are conducted.
Encrypted StorageYou can unsubscribe from promotional emails or SMS at any time — just one click to opt out.
At Any TimeAnalytics data used for service improvement is fully anonymized — no personal identity is attached.
AnonymizedWhen you create an account and use p99's services, certain data is collected — either automatically or directly from you. No unnecessary data is collected.
A scanned copy of your national ID and a selfie are collected during the KYC process. This information is used solely for identity verification and is stored in a secure vault.
Please note: p99 never stores your full bank account number, card number, or PIN. Only transaction IDs are used for payment tracking.
Every piece of data we collect has a specific reason behind it. Nothing is collected without purpose.
| Data Type | Purpose of Use | Legal basis |
|---|---|---|
| Name & Contact | Account management & support | Contract |
| Identity Documents | Age and identity verification (KYC) | Legal Obligation |
| Payment information | Transaction processing & fraud prevention | Contract |
| Gaming history | Responsible gaming monitoring | Legitimate interests |
| Device & IP | Security & multi-account prevention | Legitimate interests |
| Marketing Preferences | Sending Promotions & Offers | Consent-Based |
Your separate consent is obtained before using your data for marketing purposes. You can withdraw this consent at any time.
P99 does not retain data longer than necessary. A specific retention period is defined for each type of data.
After the specified retention period, data is automatically deleted or anonymised. If legal requirements extend this period, you will be notified.
P99 does not sell your personal data. However, limited information may be shared with trusted partners as necessary to operate the service.
Our commitment: Every third party that works with p99 is required to comply with our privacy standards. Failure to do so results in termination of the relationship.
P99 uses cookies and similar technologies on its website and app. Below you can see which types of cookies are used and which ones you can control.
Disabling cookies may limit certain features. You can also manage cookie preferences directly from your browser settings.
As a p99 member, you have a number of rights over your personal data. To exercise these rights, email us at support@p99.cash.
You can request a full list of the data we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You can request a download of a copy of your personal data.
You have the right to object to the use of your data for specific purposes.
We are committed to responding to all requests within 30 days. For complex cases, this may extend up to 60 days, and you will be notified in advance.
P99 uses multiple layers of security to protect your data.
In the event of a security breach, affected members will be notified by email and SMS within 72 hours. We believe in full transparency.
P99 may update this Privacy Policy from time to time due to legal changes, new services, or security upgrades.
For significant changes, registered members will be notified via email or app notification at least 30 days in advance. For minor updates, only the "Last Updated" date at the top of the page will change.
For any privacy-related questions or requests, please contact us through the following:
Response Time: For privacy-related requests, we aim to send an initial response within 7 business days.