Responsible Gaming

p99Responsible Gaming at — Your Complete Guide to Safe Play

Betting should be fun — not stressful. p99 believes every player deserves to know their limits, stick to a budget, and keep the experience enjoyable. We're here to support you every step of the way.

Our responsible gaming stats
90%
Satisfaction
Loss Rate
85%
Limit
Usage
95%
Safe
Session

85% of active p99 members use the deposit limit feature — the highest adoption rate of any platform in Bangladesh.

🤝
p99's Responsible Gaming Commitment

We make this promise — p99 will always put your wellbeing above profit. A happy, healthy player matters to us far more than a long-term one.

Control at your fingertips

These tools are always available on the p99 app and website. No approval or waiting period required.

Set Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit. Once the limit is reached, deposits will automatically be stopped.

Go to Settings
Session Time Control

You'll receive a reminder after your set time. You can also enable auto-logout for longer sessions — because rest matters.

Go to Settings
Cooling-Off Period

Temporarily suspend your account for anywhere between 1 day and 6 months. It reactivates automatically once the period ends.

Take a Break
Self-Exclusion

If you need a longer break, you can request an account closure from 6 months up to permanent. Once activated, it cannot be reversed early.

Learn More
Spending Report

Your wins, losses, and time spent are all tracked in weekly and monthly reports — a clear picture that keeps you grounded in reality.

View Report
24/7 Support & Guidance

If you have any concerns about your gaming, our specialist team is here for you — confidential, non-judgmental support, anytime.

Chat With Us

Set Your Own Limits

Use the slider below to see how deposit limits work. In practice, you can enable this in one click from the Settings page.

Daily Deposit Limit ৳1,000
Weekly Deposit Limit ৳5,000
Monthly Deposit Limit ৳15,000

Lowering a limit takes effect immediately. Raising one kicks in after 24 hours — to protect you from decisions made in the heat of the moment.

Are your gaming habits in check?

Answer this short question — completely private and confidential.

Did your betting go over budget last week?
No, I stayed within budget
Once
Yes, several times
✓ Great! You're playing responsibly. Keep your deposit limit active to stay on track.
⚠ Please proceed with caution. Set a weekly limit and review your spending reports regularly.
🛑 Take action now. Set a deposit limit or take a cooling-off break. Talk to our support team — no judgment, ever.

Set up limits in just 4 steps

Log In
Open the p99 app or website
Go to Profile
Click the profile icon in the top right corner
Safe Play
Open the "Responsible Gaming" menu
Activate
Set your preferred tools and save

Recognizing the Signs of Problem Gaming

Most people use betting as a form of entertainment — and that's perfectly fine. But sometimes what starts as fun can gradually become a habit. That's not a failing; it's a signal that it's time to pause.

P99 believes every player should know these warning signs — whether for themselves or someone they care about.

01
Betting more to try to recover money you've lost. If you start thinking "just a little more and I'll win it back," it's time to be careful.
02
Keeping your betting private. Hiding how much you're playing or spending from family or friends is a sign something is wrong.
03
Betting with money set aside for essential expenses. Using money meant for rent, food, or family needs for betting is a serious warning sign.
04
Feeling restless or uneasy when you can't play. Feeling intense irritation or anxiety when the platform is down or there's no internet.
05
Unable to take a break from betting. Telling yourself "this is the last time" but repeatedly coming back and being unable to follow through on your own decisions.

10 Responsible Gaming Habits

  • Set a budget before you start betting and treat it as money you're prepared to lose.
  • Don't let a win tempt you into placing bigger bets.
  • Avoid chasing losses with a "recovery bet."
  • Never bet when you're drinking or exhausted.
  • Don't treat betting as a source of income — it's entertainment.
  • Take regular breaks — step away, go for a walk, drink some water.
  • Review your weekly spending report and be honest with yourself.
  • Talk openly with family or friends about your betting experiences.
  • Don't let offers or bonuses tempt you into spending beyond your budget.
  • If you feel like you need help, speak directly with p99 support.

Remember — asking for help isn't weakness. It's the bravest thing you can do.

🚸

Minor Protection

Accounts for anyone under 18 are strictly prohibited on p99. We verify age at registration and may request KYC documents in any case where there is doubt.

If there are minors in your household, please take the following steps:

  • Use parental control software on your devices.
  • Log out of the p99 app or website and stay logged out.
  • Keep your password and payment details away from minors.
  • If something feels off, reach out — we'll take care of it.

A Few Important Questions

At p99, winnings are typically credited to your wallet within minutes of a match or game ending. Sports Betting results are settled within 15 minutes of confirmation. Live Casino and slots results are instant. For withdrawals, Mobile Pay and Nagad take 15–30 minutes, while bank transfers take 2–4 hours. Completing KYC verification speeds up the process further.

p99 is a registered and licensed platform with international gaming authorities. Since 2019, over 500,000 members across Bangladesh have used our platform regularly, and not a single serious financial dispute has gone unresolved. 256-bit SSL encryption, transparent payment processes, and regular third-party audits are the foundation of our credibility. If you ever have concerns, contact our support team directly — we're ready to answer every question.
Safe, fun betting

Play with joy, play within limits

Join p99 where safety comes first. Set your limits, stay in control, and enjoy the game.

Deposit Limits — Free Self-exclusion available 24/7 Bangla Support
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